We are deligthed to have you with us and do hope we are satisfied with our facilities and services.
To have us serve you better, I Would be Extreemly Greatful if you would complete this Questionnare and leave it at the front desk for my attention. We wish you a pleasent stay, and look forward to the opportunity of always having you stay with us at DOLPHIN HOTELS VIZAG.
Guest Name :
Room No :
Date Of Arriaval
Date Of Departure
Adress :
Mobile :
Wedding Annivarsary
Email :
Birthday :
Front Office
Excellent
Good
Average
Poor
Reservation Staff Efficiency & Courtesy
Welcome At The Airport
Door Man
Check In-Efficiency
Front Desk Staff Courtesy
Telephone Operators
Baggage Handling
Message Service
Cashier
Check Out -Efficiency
Remarks
House Keeping
Excellent
Good
Average
Poor
First Impression & Decor Of Room
Cleanliness Of Room
Morning
Evening
Cleanliness Of Bathromm
Servicing Of Room During Your Stay
Efficiency Of Staff
Linen quality
Laundry's Quality Of Service
Privacy
Lighting
Suplies Adequate
Remarks
Maintanance
Yes
No
Horizon
It Was everything in working order in your room?
If no, kindly Mention what was not in order
Other Services
Excellent
Good
Average
Poor
Business / Secretarial Service
Conference / Banquet Facility
Travel Desk
Health Club
Swimming Pool
Beauty Saloon
Remarks
General
Yes
No
Staff Attitude
Friend Lines :
Handling Of Problems
Promptness
Name (s) of employee(s) you thougth were outstanding and why
Value Of money
Food
Service
Did you contact the duty manager / GRE to register any dissatisfaction?
Was the matter attend to ?
Remarks
Business
Pleasure
Kindly specify the purpose of your visit to visakhapatnam
Yes
No
Have you stay at dolphin hotel earliar
How didi you select dolphin hotel
Past Experience
Advertisement
Reference
Travel Agent
Hotel's Reservation Office
Company in the vicinity
100%
95%
85%
75%
How would you rate DOLPHIN HOTEL on overall basis?
what do you like about DOLPHIN HOTEL
Any Suggesions you would you like to make!
Yes
No
On your next trip to vizag would you choose our hotel agian?
